Session 9 – The second greatest risk for electrical contractors is the ability to positively affect the supply chain for materials. In this session, we will discuss concepts behind effective material planning strategies, enterprise level purchasing methodologies, and managing the service levels of our material vendors. Attendees include field leaders, project administrators, project engineers, project managers, project executives, group/branch executives, financial managers, owners. Learning Objectives:

 How to properly leverage preconstruction planning to drive a proactive purchasing strategy

 How to align risk management between labor and material in order to produce valuable project insight

 Vendor partnership agreement and vendor managed inventory structures and their proper deployment

Session 10 – This is the change order management description Effective change order management can dramatically reduce a subcontractor’s risk and increase profitability. This four-hour interactive course explores the change order process from a subcontractor’s viewpoint and provides participants with hands on training in recognizing, scoping, pricing, and negotiating change orders. This course culminates in a mock negotiation where participants can immediately practice the skills that they have learned. Learning Objectives:

• How to properly notify owners and general contractors of changed conditions to reserve your rights

• How to scope, price and sell a change order

• Negotiation strategies to maximize outcomes

Session 11 – Construction is a service industry and how we treat our customers impacts the success of the project and business. This session will drive home the importance of developing great customer relationships and how to navigate dissatisfaction when it occurs. We will explore the one question that needs to be asked to ensure your customers are happy and how to keep them coming back for years.

Session 12 – At the conclusion of the program, we will provide participants with the opportunity to set goals and develop personalized action plans for their development. The purpose of this session is two-fold. We are seeking to help participants make the learning stick by defining and committing to make changes when they return to the office. Secondly, we strive to encourage goal setting behavior by teaching how to set goals and develop plans to achieve those goals.